Frequently Asked Questions
Everything you need to know about your Reebok gear and orders.
How can I track my Reebok order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is the return policy for footwear and apparel?
We offer free returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Does Reebok offer a student discount?
Yes, students can enjoy exclusive discounts by verifying their status through UNiDAYS. Once verified, a unique promo code will be provided for use at checkout.
How do I find the right size for my training shoes?
We recommend visiting our official Size Guide located on each product page. Our training shoes generally fit true to size, but we suggest measuring your foot for the most accurate fit.
What payment methods are accepted on the site?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
Are Reebok products covered by a warranty?
Reebok products are manufactured to the highest quality standards. If you believe your item has a manufacturing defect, please contact our customer service team within 6 months of purchase.